Customer stories

What brands actually get out of WhatsApp

The setups consumer brands built with charles, and the numbers they measured.

All customer stories

19 stories

takko-success-story
Takko Fashion Fashion

+82% purchase uplift

Driving traffic and conversion in retail stores

How Takko Fashion welcomes and converts in-store customers in Italy and Germany

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Forever Wena
#ForeverWena Not-for-profit

70k+ youth reached

Creating social impact at scale

How WhatsApp helps create HIV prevention awareness among South African youth

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sonnenklar
sonnenklartv Travel

-48% Meta costs decrease

Cost optimization and higher engagement with charles

How sonnenklar.TV halved their Meta costs and increased engagement with advanced segmentation

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fashionette-cover
fashionette Fashion

+25% higher AOV

fashionette's success with WhatsApp personalization

How fashionette boosted customer engagement and sales with a personalized WhatsApp marketing strategy

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volkswagen
volkswagen Automotive

68% completion rate

Volkswagen's personalized car configurator experience with Facebook Messenger

How the German car maker inspired customers to personalize their new ID.3 vehicles

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Dermalogica Beauty

40% CTR

WhatsApp loyalty success story

See how Dermalogica, a Unilever brand, pioneers 1:1 WhatsApp consultations to build loyalty.

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Jack Wolfskin
Jack Wolfskin Fashion

30%+ CTR

Jack Wolfskin & Whatsapp personalisation

From third-party to first-party data through better interactivity

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Kapten Son Fashion

20k opt-ins on BF

Personalize your flash sales with WhatsApp

Turning shoppers into subscribers

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Snocks Fashion

2.5x open rate

Pioneering the new marketing revenue channel

How SNOCKS pioneered newsletter marketing via WhatsApp

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Bears with Benefits Food & beverages

35x ROCS

6 figures revenue in 3 months

How to test WhatsApp in 1 country before rolling out in others.

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leevje-logo-new
Leevje Fashion Black Friday

€25 RPC

How Leevje maxed out on their WhatsApp sales

How Leevje got 40% more WhatsApp subscribers

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Venezianico Fashion

90% open rate

Become the talk of town with WhatsApp

How WhatsApp keeps brands top of mind

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Baro Cosmetics Beauty

50k opt-ins

Building customer relationships through WhatsApp

How Barò Cosmetics uses WhatsApp to build closer customer relationships

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braineffect-logo-new
BRAINEFFECT Food & beverages Black Friday

2x subscribers

Black Friday + WhatsApp = 💛

Turning Black Friday into 4 weeks of WhatsApp actions.

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woodboom-logo-new
Woodboom Furniture

30% conversion

Shorten your sales cycle with WhatsApp

How WhatsaApp became Woodbooms #1 revenue channel

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holy-logo-new
Holy Energy Food & beverages

10x revenue

WhatsApp exclusives as revenue boosters

How HOLY Energy tenfolded its revenue by launching an exclusive new flavor

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happybrush-logo-new
HappyBrush Beauty

6x traffic

HappyBrush is building a loyal community

How HappyBrush uses personalized WhatsApp to build a community of brand lovers

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heymarly-new-logo
Hey Marly Fashion

€32k in 2 months

Engage, Understand, Benefit.

Getting closer to people to close more deals

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