Watch the webinar recording
Brands are in the midst of a customer acquisition crisis. With rising CACs, new competition and declining traditional marketing channels, brands like ABOUT YOU, MAC and PURELEI are turning to CRM teams to drive retention revenue through new, customer-centric channels. Enter WhatsApp.
In this webinar recording, charles’ Yenny Cheung, VP Product, and Grace Hemberg, Product Marketing Manager, discussed 5 ways WhatsApp generates retention revenue through innovation, automation and fun.
This webinar is aimed at CRM managers, email marketing leads, CMOs and founders who want to start adopting WhatsApp as a retention strategy, but need some guidance about where to start.
Cut through the noise to save abandoned carts
Use birthdays and anniversaries to grow your customer loyalty
Build and nurture a WhatsApp community
Wake up sleeping customers and reactivate them to increase your CLV
Measure your campaigns, learn form the data and improve your future campaigns
VP Product
Product Marketing Manager
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