Journeys

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Our intuitive, open canvas to build engaging WhatsApp flows to learn about your customers, drive sales and retention – all automated.

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No-code, easy-to-use and time saving: Journeys

Build your own whatsapp flow

Creating WhatsApp automations has never been easier – simply drag-and-drop.

Flow creation on an open canvas

Journeys makes it fast and easy to create the flows you need for your use case. You can explore functionalities such as sending messages, managing tags, deploying wait/delay nodes, condition nodes, random splits and more.

Use cases

Customize your WhatsApp flows to suit your use cases – using behavioural data and event-based triggers to engage, retarget and retain customers.

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Replenishment Flows

Keep customers engaged after their purchase, with automated, timed recommendations to buy the same or related products again.

Try in WhatsApp
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Back-in-stock flows

Instantly notify customers when their favourite items are available again, encouraging quick purchases.

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Abandoned cart flows

Recover lost sales by reminding customers of items left in their cart and with a direct link to complete the purchase.

Talk to an expert
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Post purchase flows

Create a great post-purchase experience with helpful updates (fulfilment updates) and feedback requests (reviews) etc.

Features

Easy-to-use features to make the most out of your automated WhatsApp flows.

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Automatically engage customers at key moments with personalized messages triggered by their actions.

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Collect customer behavior and preferences, email addresses, birthdates and more – fully automated and at scale

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Target the right audience every time with powerful segmentation options based on customer behavior and preferences.

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Gain insights into your flow performance with detailed analytics, helping you track results and refine your strategy.

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Connect with customers on a personal level using tailored messages that enhance engagement and build loyalty.

1.
Behavioural triggers
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Automatically engage customers at key moments with personalized messages triggered by their actions.

2.
Enriching customer profiles
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Collect customer behavior and preferences, email addresses, birthdates and more – fully automated and at scale
3.
Filters and segmentation
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Target the right audience every time with powerful segmentation options based on customer behavior and preferences.
4.
Analytics and attribution
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Gain insights into your flow performance with detailed analytics, helping you track results and refine your strategy.
5.
Personalization
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Connect with customers on a personal level using tailored messages that enhance engagement and build loyalty.
Why Journeys?
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New feature
WhatsApp carousels
Create engaging, interactive marketing campaigns that showcase multiple products, services, or messages in a single, side-scrollable view with our carousels feature.

See it in Whatsapp

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TRY IT OUT